CONRAD TURNER
(832) 277-6803
PROFESSIONAL
SUMMARY:
Diversified Technical background
with experience in support of various operating systems such as MAC OS X,
Windows Vista, XP and Windows 2000/9x. Skillful with network setups, software
installation, troubleshooting and knowledgeable of the Microsoft Office
programs. Familiar of HTML language in use of maintaining web pages to a major
academic program. Also experienced in Graphic Art and Design working with many
2D/3D Image Editing programs like the Adobe Creative Suite and Maya.
EDUCATION:
New
York University, Master of Science, 2006
Digital Imaging
and Design
University
of Houston, College of Technology, Bachelor of Science, 1999
Major:
Occupational Technology and Industrial Studies/Graphic Communications
Technology
Minor:
Computer Drafting
PROFESSIONAL
EXPERIENCE:
PC Support Technician, Gallatin School of Individualized Study
· Provide technical and
administrative support for the Gallatin School of Individualized Study
· Act as the first tier of the Help
Desk, troubleshooting hardware, software, peripherals, (printers, fax machines,
etc.) and media equipment problems.
· Monitor access to and
maintenance of permanent audio-visual installations and portable inventory.
Ensure physical condition of equipment is maintained. Maintain service
logs and other documentation including inventory lists and lists of hardware,
software, and extra parts
· Provided Technical and
Hardware support to Students, Faculty and Staff authorized to utilize the
facility.
· Range of problems to resolve
included data recovery from damaged files or storage media, personal
instruction on use of certain software applications and hardware devices.
· Operating system supported
included Windows Vista, XP, Mac OS X Tiger and Panther.
· Offered Technical and
Hardware setup and support to, Faculty and Staff of SCPS.
· Array of duties included
portable Audio/Visual equipment setup in the designated classrooms,
preventative inspection of built-in classroom equipment and immediate response
to any call the class instructor.
· Provide Technical and
Hardware support to Students, Faculty and Staff authorized to utilize the
facility.
· Range of problems to resolve
included data recovery from damaged files or storage media, personal
instruction on use of certain software applications and hardware devices,
and password resets .
· Manage flow of user traffic
during times of peak use.
SerpaGroup,
February 2008 – October 2011
Production Assistant
·
Provided Artistic and Technical assistance to the client jobs and daily operations of
the company
·
Software used included Photoshop,
AfterEffects, Vegas, and Maya
PC Technician
· Responsible for troubleshooting
computer and \network issues in a Windows95/98/2000 and NT 4.0 operating system
environment.
· Knowledgeable of Microsoft
Office, Lotus and Corel Suite 8 amongst other software programs for the purpose
of installation, upgrade and configuration for new and current users.
· Able to build, install, and
run network cables - twisted pairs and crossover wiring to establish network
conductivity.
· Responsible for maintaining
system security.
Web Developer, Information Services Division, January 1999 –
August 1999
· Updated and Maintained the
University of Houston homepage utilizing HTML programming and BB Edit software.
User Services Specialist
II/Distributive Support, Technical Support Services Department, September 1999 – May 2000
· Provided Technical and
Hardware support to Students, Faculty and Staff authorized who utilize the
facility.
· Developed additional Links
and pages for the Graduate School of Social Work’s Web Page, as well as
continued maintenance and updating.
· Analyzed, Troubleshot and
Configured network issues as the Technical Support Services liaison to the
School.
Contract Photographer, Daily Cougar Newspaper /Houstonian Year Book,
September 1994 – May 1999
· Responsible for developing
and prepping photographs for use in the Daily Cougar Newspaper and Houstonian
Yearbook.
Prepress Technician
· Assisted with the Acquisition
of Images and Pricing for insert into client templates to Create a Blue-line
for client review of in-store sales flyers and mail stuffers for companies such
as Kroger, Albertson’s and Randalls.
· Assisted with the process for
insertion of digital images into image bank for inclusion in future mailers.
TECHNICAL
ABILITIES:
Windows, MAC OS X (Certified for Lion OS), MS DOS
Microsoft Office, Corel WordPerfect Office, Outlook, Eudora, Lotus
Notes R6, Lotus SmartSuite ver 9.x
HTML, Adobe Photoshop CS, Adobe Illustrator CS, BB Edit, FETCH,
Macromedia Director 6
Maya, Softimage XSI, QuarkXpress, AUTOCAD